Provider must give transaction histories on request to relevant persons
77U Provider must give transaction histories on request to relevant persons
In this regulation —
relevant period, for a betting account, means —
if a period is specified by the relevant person — that period; or
otherwise — the period beginning on the day on which the betting account was established and ending on the day of the request;
relevant person means —
an account holder who accesses their betting account other than by using the Internet; or
a person who was formerly an account holder, but whose betting account has been closed.
If a relevant person so requests, the provider must give the person a list of transactions (a transaction history) for their betting account for the relevant period by email or post within 14 days after the request.
Penalty for this subregulation: for an individual or a body corporate, a fine of $1 000.
Nothing in this regulation requires the provider to provide a transaction history for a period that begins more than 7 years before the request.
[Regulation 77U inserted: SL 2025/30 r. 4.]
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