Betting Control Regulations 1978

Subject to subregulations (2) and (6), a dividend or refund in respect of a bet, other than a bet against a RWWA betting account, in cash made with or through an on‑course totalisator or a local on‑course totalisator is to be paid upon the presentation and surrender of the ticket issued for that bet.

The relevant totalisator may, upon the presentation or surrender of a ticket issued for a bet, refuse to pay a dividend or refund in respect of that bet if there are reasonable grounds to suspect that the person presenting the ticket is not entitled to that dividend or refund.

The payment of any dividend or refund is to be made in cash unless the particular totalisator decides to make the payment by cheque or otherwise by the transfer of moneys.

Subject to subregulation (6), an on‑course totalisator or a local on‑course totalisator may pay to a person any dividend or refund that is payable in respect of a ticket issued for a bet without the presentation and surrender of the ticket, if the person making the claim for the dividend or refund proves to the satisfaction of the appropriate totalisator —

that the ticket has been lost or destroyed; and

that the person is the person entitled to the dividend or refund.

An on‑course totalisator or a local on‑course totalisator may —

require a person making a claim for a dividend or refund to verify the claim in a manner required by RWWA, and may require verification of the claim by statutory declaration; and

pay the dividend or refund to which a claim made under paragraph (a) relates at such time as the authority controlling the race meeting determines; and

deduct from the amount of any dividend or refund paid under subregulation (4) the amount of the out‑of‑pocket expenses actually incurred by the relevant totalisator, including stamp duty if any, in connection with the establishment and payment of the claim.

An on‑course totalisator or a local on‑course totalisator may refuse to pay a dividend or refund in respect of a bet made if the dividend or refund has already been paid under this regulation.