Where an unrepresented litigant is determined to pursue a claim and repeated rejection of non-compliant documents would only prolong the pre-litigation phase without deterring the litigant, the interests of justice — including those of the putative respondent and the effective use of court time — may be best served by accepting the documents and referring the matter for early adjudication on the merits. Courts have scope to dispense with formal requirements for the written articulation of a claim and to permit oral articulation at a single hearing.
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