making multiple ATM cash withdrawals in the gambling facility
5 making multiple ATM cash withdrawals in the gambling facility
Example—par (a) (ii)
contacting staff in the gambling facility by phone or email
The record—
for a prescribed licensee—must be kept on the problem gambling incident register; or
for any other licensee—must be in writing.
Note A licensee commits an offence if the licensee fails to make a record available for inspection when asked by the commission (see s 10).
The record must include the following particulars:
the date and nature of the problem gambling incident;
the name and address (if known), or description, of the person involved in the incident;
if any action was taken by the licensee in relation to the person—the following details:
the action taken;
the names of the individuals who took the action;
any related action taken by someone else of which the licensee is aware.
Examples—par (iii)
1 police arrest and charge the person for an offence relating to the problem gambling incident
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