Communicating with people in relation to motor accident
432 Communicating with people in relation to motor accident
The relevant insurer for a motor accident may contact the following people directly (whether or not the person has legal representation) in the circumstances stated in the MAI guidelines:
a person injured in the motor accident;
an applicant for defined benefits;
a claimant for a motor accident claim.
The MAI guidelines may make provision in relation to the following:
the circumstances in which an insurer may communicate with an applicant for defined benefits or a claimant for a motor accident claim;
the matters about which an insurer may communicate with an applicant for defined benefits or a claimant for a motor accident claim.
Chapter 8 Enforcement
Part 8.1 Enforcement—general
This Act’s bill:Explanatory statementSecond reading speech
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