Retirement Villages Act 2012

The operator of a retirement village must ensure that the village generally is reasonably safe.

Without limiting subsection (1), the operator must—

prepare written safety and emergency procedures; and

take reasonable steps to ensure that all residents and staff are familiar with those procedures; and

provide emergency assembly point signage consistent with those procedures; and

provide signage at key points in the village to assist local emergency and home care service agencies to locate village premises; and

give residents an emergency out-of-hours number to contact the operator in case of serious disturbances in the village; and

do a safety inspection at least once each year, and make a safety inspection report on the findings of the inspection; and

make a copy of the inspection report available to the residents committee for the retirement village (if any) and place a copy of the report on the notice board in a communal area within the village; and

take any other action prescribed by regulation to ensure that the village generally is reasonably safe.

Without limiting subsection (2) (h), a regulation may provide for the following:

the form of the written safety and emergency procedures;

the conduct of safety inspections required under subsection (2) (f);

the manner and form of a safety inspection report;

the period that the safety inspection report must remain on the notice board as mentioned in subsection (2) (g).

A resident who believes on reasonable grounds that the retirement village is not reasonably safe may apply to the ACAT for any of the following:

an order directing the operator to comply with subsection (1) or (2);

any other order mentioned in section 181 (1) (ACAT orders).