Consequence of unlawful change in services or facilities
96 Consequence of unlawful change in services or facilities
If the operator of a retirement village reduces or withdraws, or allows the reduction or withdrawal of, a service or facility otherwise than in accordance with section 94 (Change in services or facilities provided at village), a resident of the village may apply to the ACAT for an order for 1 or more of the following:
the reinstatement of the service or facility;
the payment of compensation in relation to the reduced or withdrawn service or facility;
a reduction in the recurrent charges payable by 1 or more of the residents;
the payment of the whole or part of those recurrent charges to the ACAT until the service or facility is reinstated.
On application, the ACAT may make—
the order sought; or
any other order mentioned in subsection (1).
This Act’s bill:Explanatory statementSecond reading speech
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