Road Transport (Public Passenger Services) Act 2001

the supervision and monitoring of drivers of hire cars for compliance with the service standards and the responsibilities of the operator in relation to a failure to comply with the standards; and

the safety of passengers (including, for example, by the use of particular kinds of security devices) and the public; and

the qualifications, training and experience of accredited hire car service operators and hire car drivers (including, for example, in relation to particular kinds of hire car services); and

maximum driving times and minimum rest times of hire car drivers; and

insurance; and

customer complaints and inquiries; and

lost property; and

the operation of particular kinds of hire cars and hire car services; and

the requirements that hire cars, and their equipment and fittings (internal and external) (including, for example, baby capsules), must comply with; and

the maintenance and cleaning of hire cars; and

the making and keeping of records and their inspection; and

the auditing of records and systems; and

the display of licences; and

requirements for display of accreditation numbers on advertisements for the service; and

the provision of information and reports to the road transport authority.