Aged Care Act 2024

A reportable incident is any of the following incidents that have occurred, are alleged to have occurred, or are suspected of having occurred, in connection with the delivery of funded aged care services to an individual by a registered provider:

unreasonable use of force against the individual;

unlawful sexual contact, or inappropriate sexual conduct, inflicted on the individual;

psychological or emotional abuse of the individual;

unexpected death of the individual;

stealing from, or financial coercion of, the individual by an aged care worker of the provider;

neglect of the individual;

use of a restrictive practice in relation to the individual (other than in accordance with any requirements prescribed by the rules);

unexplained absence of the individual in the course of the delivery of funded aged care services to the individual.

The rules may prescribe definitions or clarifications of an expression used in paragraph (1)(a), (b), (c), (d), (e), (f) or (h).

Despite subsection (1), the rules may prescribe:

that a specified act, omission or event involving an individual to whom a registered provider is delivering funded aged care services is a reportable incident; or

that a specified act, omission or event involving an individual to whom a registered provider is delivering funded aged care services is not a reportable incident.