Aged Care Act 2024

If an individual makes a written or verbal request to the System Governor to cancel the registration of a person as a supporter of the individual, the System Governor must consider the request and decide:

if the supporter is not a person covered by subsection 28(2)—to cancel the registration; and

if the supporter is a person covered by subsection 28(2)—whether to cancel the registration.

Before the System Governor decides whether to cancel the registration of a person as a supporter of an individual under paragraph (1)(b), the System Governor must give written notice of the individual’s request to the supporter.

The notice under subsection (2) must:

be given as soon as practicable after the request is received by the System Governor; and

provide that the supporter may give the System Governor, within 28 days after the day the notice is given, a statement setting out the reasons why the person’s registration as a supporter of the individual should not be cancelled.

The System Governor must make the decision within:

if the supporter is given a notice under subsection (2) and gives the System Governor a statement referred to in paragraph (3)(b) within the 28‑day period—14 days after receiving the statement; or

if the supporter is given a notice under subsection (2) but does not give the System Governor a statement referred to in paragraph (3)(b) within the 28‑day period—14 days after the end of that 28‑day period; or

otherwise—28 days after receiving the request.

If the System Governor decides not to cancel the registration, the System Governor must give written notice of the System Governor’s decision to the individual and the supporter.

For notification requirements relating to cancellation of a registration, see section 54.

The notice under subsection (4) must:

be given as soon as practicable after the System Governor decides not to cancel the registration; and

include:

the reasons for the decision; and

how the individual may apply for reconsideration of the decision.