Australian Small Business and Family Enterprise Ombudsman Act 2015

The Ombudsman may publish a list of persons who:

have the qualifications or experience to conduct alternative dispute resolution processes to resolve disputes in relation to relevant actions; and

the rates that providers on the list have agreed to charge in conducting alternative dispute resolution processes to resolve disputes in relation to relevant actions.

The Minister may, by legislative instrument, prescribe:

the qualifications or experience required for persons to be included on the list; and

rules to ensure that alternative dispute resolution processes offered by persons included on the list are available in a way that is convenient and effective for the parties to disputes in relation to relevant actions.