Insurance Act 1973

In this section:

in the case of a determination under subsection 93(3)—Lloyd’s or any Lloyd’s underwriter; or

in any other case—the person in relation to whom the decision was made.

A person affected by a reviewable decision who is dissatisfied with the decision may, by notice in writing given to the decision maker within the period of 21 days after the day on which the decision first comes to the notice of the person, or within such further period as the decision maker allows, request the decision maker to reconsider the decision.

There shall be set out in the request the reasons for making the request.

Upon receipt of the request, the decision maker shall reconsider the decision and may, subject to subsection (5), confirm or revoke the decision or vary the decision in such manner as the decision maker thinks fit.

Where the decision maker does not confirm, revoke or vary a decision before the expiration of the period of 21 days after the day on which the decision maker received the request under subsection (2) to reconsider the decision, the decision maker shall, upon the expiration of that period, be deemed to have confirmed the decision under subsection (4).

Where the decision maker confirms, revokes or varies a decision before the expiration of the period referred to in subsection (5), the decision maker shall, by notice served on the person who made the request, inform the person of the result of the decision maker’s reconsideration of the decision, set out the findings on material questions of fact, refer to the evidence or other material on which those findings were based and give the decision maker’s reasons for confirming, revoking or varying the decision, as the case may be.

Applications may be made to the Administrative Review Tribunal for review of decisions of a decision maker that have been confirmed or varied under subsection (4).

Where a person makes a request under subsection (2) in respect of a reviewable decision, section 32 of the Administrative Review Tribunal Act 2024 applies as if the making of the request were the making of an application to the Administrative Review Tribunal for a review of that decision.

An order shall not be made under subsection 32(2) of the Administrative Review Tribunal Act 2024 in respect of a reviewable decision except by the Administrative Review Tribunal.