Power to request information from the applicant
24 Power to request information from the applicant
If the Operator has reasonable grounds to believe that a person who has applied for redress has information that may be relevant to determining the application, then the Operator may request the person to give the information to the Operator.
The request for information may be accompanied by information that has been disclosed by an institution in relation to the application.
The request must be made by written notice given to the person.
The notice must specify:
the nature of the information that is requested to be given; and
how the person is to give the information to the Operator; and
the period (the production period) within which the person is requested to give the information to the Operator; and
that the notice is given under this section.
The production period must be at least:
if the Operator considers the application is urgent—4 weeks; and
otherwise—8 weeks;
beginning on the date of the notice.
The Operator may, by written notice to the person, extend the production period if the Operator considers it appropriate to do so.
An extension under subsection (5) may be given:
on the Operator’s own initiative; or
on a request made by the person under subsection (7).
The person may request the Operator to extend the production period. The request must:
be made before the end of the production period; and
comply with any requirements prescribed by the rules.
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