Gaming Machines Regulation 2019

take reasonable steps to ensure the responsible gambling officers for the hotel or registered club who are on duty carry out the duties of a responsible gambling officer, and

ensure work health and safety procedures and policies are followed to support the responsible gambling officers for the hotel or registered club who are on duty in carrying out the officers’ duties, and

ensure the responsible gambling officers for the hotel or registered club who are on duty have the opportunity to raise issues about the duties of responsible gambling officers, and

ensure any issues raised by the responsible gambling officers under paragraph (c) are addressed, and

ensure the responsible gambling officers for the hotel or registered club who are on duty are not impeded by hotel or club staff in carrying out the officers’ duties, and

inform the responsible gambling officers for the hotel or registered club who are on duty of any patrons who are reasonably suspected to be experiencing, or at risk of experiencing, gambling harm, and

assist patrons who are at risk of experiencing gambling harm or who are displaying behaviour related to gambling harm.