Information requirements
21A Information requirements
(1) For section 44H(1) of the Act, the following information in respect of each of the failed retailer's customers is prescribed:
name and contact details, including billing address;
supply addresses for the electricity supply;
meter identifiers;
the network tariff code or codes of the distributor;
(e) details of the customer's actual consumption of energy in one or more specified periods;
identification of whether the customer is a hardship customer;
(g) details of any premises that is registered as having life support equipment;
(h) identification of whether the customer is in receipt of a tariff payment, credit or other benefit under a feed-in arrangement;
any customer classification details;
(j) details of any pension, health or social security payment, rebate, benefit or concession to which the customer is entitled;
(k) any direct debit arrangements or Centrepay arrangements between the customer and the failed retailer.
(2) For subregulation (1), the information may include the following:
both historic and current information;
(b) information that is or may be derived from other information in the possession or control of the failed retailer.
(3) For section 44H(2) of the Act, the requirements in relation to the information that may be required and specified by written notice are the following:
(a) the information must be provided by the date specified in the notice;
(b) the information must be provided if an event specified in the notice occurs or a state of affairs specified in the notice exists;
(c) the information must be provided in accordance with any document, code, standard, rule, specification or method formulated, issued or published as determined by the Utilities Commission, whether:
wholly or partially, or as amended by the notice; or
(ii) formulated, issued or published at the time the notice is served or at any time before the notice is served; or
(iii) in force as at a particular date or as amended from time to time;
(d) the information must be verified by statutory declaration by a person authorised by the failed retailer.
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