Information Act 2002

(1) A person may make a complaint to the Commissioner about a public sector organisation on one or both of the following grounds:

(a) that the organisation has collected or handled the person's personal information in a manner that contravenes:

(b) that the organisation has otherwise interfered with the person's privacy.

(2) A person is not entitled to make a complaint under subsection (1) unless the person:

(a) has requested the public sector organisation to resolve or rectify the matter complained of; and

(b) has not received a response or is not satisfied with the response received.

(3) The Commissioner may deal with a complaint referred to him or her by:

(a) the Ombudsman under section 32 of the Ombudsman Act 2009; or

(b) the Health Complaints Commissioner under section 27 of the Health and Community Services Complaints Act 1998; or

as if it were a complaint made under subsection (1).