Referral of complaints to Ombudsman, Health Complaints Commissioner or interstate Privacy Commissioner
108 Referral of complaints to Ombudsman, Health Complaints Commissioner or interstate Privacy Commissioner
(1) If a complaint under section 103 is about a matter that could be the subject of a complaint under the Ombudsman Act 2009, the Commissioner may refer the complaint to the Ombudsman.
(2) If a complaint under section 103 is about a matter that could be the subject of a complaint under the Health and Community Services Complaints Act 1998, the Commissioner may refer the complaint to the Health Complaints Commissioner.
(3) If a complaint under section 104 is about a matter that could be the subject of an application (however described) under a corresponding privacy law, the Commissioner may refer the complaint to the person or body under that law who has functions in relation to the privacy of persons that correspond with those of the Commissioner.
The Commissioner must notify:
the complainant; and
(b) if the Commissioner has notified the respondent in accordance with section 107(2) – the respondent;
in writing of the referral.
This Act’s bill:Second reading speech
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