Investigation of complaint
246CO Investigation of complaint
This section applies if—
the QBCC commissioner does not recommend the complainant and the pool safety inspector enter into mediation; or
the commissioner recommends the complainant and the pool safety inspector enter into mediation and the complaint is not resolved when the mediation ends.
The commissioner must conduct an investigation into the complaint as soon as practicable.
The commissioner may deal with 1 or more complaints about a pool safety inspector in the same investigation.
If during an investigation the commissioner is satisfied there is a matter about which another complaint could have been made against the pool safety inspector, the commissioner may deal with the matter in its investigation as if a complaint had been made about the matter.
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