Security Providers (Security Officer—Licensed Premises—Code of Practice) Regulation 2008

This regulation may be cited as the Security Providers (Security Officer—Licensed Premises—Code of Practice) Regulation 2008.

This regulation commences on 1 July 2008.

The code of practice in the schedule is prescribed.

This code of practice may be cited as the Security Officer—Licensed Premises—Code of Practice 2008.

The dictionary in the schedule defines particular words used in this code.

This code—

sets standards of conduct for licensed security officers carrying out the functions of a security officer in or about licensed premises; and

is designed to promote high standards of service, efficiency, and ethical behaviour by security officers.

This code applies to a licensed security officer carrying out the functions of a security officer in or about licensed premises.

When carrying out the functions of a security officer in or about licensed premises, the licensed security officer must—

take all reasonable steps to prevent violence happening; and

if practicable, use tact and diplomacy, for example, mediation, conciliatory negotiation or other conciliatory communication, as the first tool to control any conflict; and

not encourage another person to commit an assault; and

use moderate language when dealing with staff associated with the licensed premises or with members of the public; and

not solicit or accept a bribe; and

not act in a way that is discreditable to—

if the security officer is an employee—the security officer’s employer; or

the security provider industry; and

act fairly; and

not abuse the security officer’s position or authority; and

not consume alcohol or use illegal drugs while on duty, or be under the influence of alcohol or illegal drugs when reporting for duty; and

not carry an offensive weapon; and

not make any false oral or written statement in relation to acting as a security officer; and

not search a person of the opposite sex to the security officer; and

if the security officer has a supervisor or is not the person in charge of the licensed premises—report to, and take lawful directions from, the supervisor or person; and

keep confidential any security arrangements for the licensed premises and take all reasonable steps to keep informed of any changes to the arrangements; and

deal with each item seized by the security officer under any lawful policy for dealing with items seized at the public place; and

be aware of—

fire or other emergency management equipment at the licensed premises; and

fire or other emergency management procedures for the licensed premises; and

the procedure for informing the manager of the licensed premises during an emergency of matters relevant to the emergency; and

the procedure for alerting the Queensland Police Service, Queensland Fire and Rescue, Rural Fire Service Queensland or Queensland Ambulance Service in an emergency; and

if the duties involve the use of communications equipment, ensure that—

the equipment works; and

the security officer understands how to use it.