Health and Community Services Complaints Act 2004

A conciliator may end a conciliation for any reasonable cause at any reasonable time.

A conciliation must be brought to an end at the direction of the Commissioner.

A conciliation must be brought to an end if the conciliation reveals, in the opinion of the conciliator or the Commissioner—

the existence of a significant issue of public safety, interest or importance; or

a significant question as to the practice of a health or community service provider.

A conciliation must be brought to an end at the request of a party to the conciliation.

If a conciliation is brought to an end without resolution of all relevant matters, the Commissioner may—

refer the complaint to another conciliator; or

investigate the complaint under Part 6; or

deal with the complaint under Part 7; or

refer the complaint to another person or body; or

decide to take no further action on the complaint.