Duty of operator to provide staff training
63A Duty of operator to provide staff training
The operator of a retirement village must ensure that a village manager, a senior manager and any other person employed or engaged to manage, or work at, the retirement village undertakes training on the operational policies and procedures of the village that are relevant to the person's role and responsibilities within the village—
before the person commences duties at the retirement village (or, if the person commenced their duties before the commencement of this section, within the period of 12 months after the commencement of this section); and
thereafter, within each 3 year period or sooner if there are changes to any of the following that are relevant to the person's role and responsibilities within the village:
the operational policies and procedures of the village;
this
Act or any other Act or law.
Maximum penalty: $10 000.
Expiation fee: $500.
Note—
Such training could, for example, include a formal induction, on the job learning, viewing videos and reading information, supervision and self-reflection.
Subsection (1) does not apply in relation to—
a person who provides a service or undertakes work at a retirement village under a contract for service where the service or work (as the case requires) does not form part of the ordinary operations of the village or require direct contact with residents of the village;
or
a volunteer; or
any other person of a prescribed class.
This Act’s bill:Second reading speech
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