8
In forceWider issues
Schedule 5Statement of service standards
Part 4Wider issues
8 Wider issues
The Corporation will consider and address the wider implications associated with the operation and effectiveness of these standards and any complaints that arise under them by—
(a)
monitoring and analysing issues that arise from the complaints processes; and
(b)
identifying and addressing concerns with operational policies and processes; and
(c)
informing workers and employers about steps that have been taken under these standards to address their concerns and by taking steps to prevent the recurrence of breaches and complaints.
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