Energy Ombudsman Act 1998

The Governor may make regulations for the purposes of this Act.

Without limiting the generality of subsection (1), the regulations may make provision in respect of the following matters:the making and investigation of a complaint; the conduct of any person, including an energy entity, in relation to the making of a complaint; the conduct of any person, including an energy entity, during and in relation to an investigation; the resolution of a complaint, the making of an award and any other matter arising from the completion of an investigation.

Regulations may be made so as to apply differently according to matters, limitations or restrictions specified in the regulations.

The regulations may – provide that a contravention of, or a failure to comply with, any of the regulations is an offence; and in respect of such an offence, provide for the imposition of a fine not exceeding 20 penalty units and, in the case of a continuing offence, a further fine not exceeding 2 penalty units for each day during which the offence continues.

The regulations may prescribe expenses and allowances payable to witnesses under this Act by reference to similar expenses and allowances payable to persons attending as witnesses before a court specified in the regulations.