Gas Safety Act 2019

If a dispute arises as to the activities of a licensee, a party to the dispute may request the Director to mediate in the dispute.

If requested under subsection (1) to mediate in a dispute, the Director – may mediate, or decline to mediate, in the dispute; and may give, to the parties to the dispute, directions to assist in the resolution of the matters to which the dispute relates; and must assist the parties to agree to a settlement that is negotiated between the parties.

If the parties to a dispute in which the Director has mediated agree to a settlement, the parties and the Director must sign a document setting out the terms of the settlement.

The terms of a settlement of a dispute signed under subsection (3) are binding on the parties.