Property Agents and Land Transactions Act 2016

The Board has the following functions:to administer the licensing system for property agents established by this Act; to maintain the Register; to ensure that property agents comply with the requirements of this Act relating to their conduct in carrying on their businesses or in performing their functions and, where they fail to do so, to take appropriate action, including disciplinary action, to protect the public and to discourage such conduct; to ensure that people do not act as property agents unless they are permitted to do so under this Act; to develop and ensure compliance with a Code of Conduct for property agents; to receive, investigate and determine complaints against property agents; to provide support in the resolution of disputes relating to the conduct of property agents; to supervise the trust accounts of property agents; to advise property agents on appropriate standards of conduct; to monitor, identify and report to the Minister trends and issues that emerge within the property agents industry; to perform educational functions for the purposes of this Act; to advise the Minister on matters relating to this Act including its efficacy and on any other matters relevant to the Board's functions or to the property agents industry; to perform any other function imposed on the Board by this or any other Act; such other functions as may be prescribed.

The function mentioned in subsection (1)(f) includes – referring complaints in respect of a serious offence, within the meaning of Part 7, to the Tribunal for hearing and determination; and referring complaints involving alleged criminal conduct to the Commissioner of Police.

The educational functions mentioned in subsection (1)(k) include – providing input into establishing the standards of education for property agents; and conducting or supervising the conduct of examinations as necessary; and determining the subjects in which property agents are required to qualify; and approving courses of practical instruction on the functions of property agents.