Water and Sewerage Industry Act 2008

A regulated entity may determine an application made to it under section 56TB in relation to certifiable work by – issuing to the applicant a certificate in respect of the work; or refusing, by notice in writing to the applicant, to issue to the applicant a certificate in respect of the work.

A regulated entity may specify conditions on a certificate.

If the application was made in relation to certifiable work forming all or part of building work, the certificate issued is to be a certificate for certifiable work (building).

If the application was made in relation to certifiable work forming all or part of plumbing work, the certificate issued is to be a certificate for certifiable work (plumbing).

A regulated entity may only refuse to issue a certificate in respect of certifiable work if the entity is reasonably of the opinion that the work – will have deleterious consequences for the entity; or is not within the scope of the entity's connections policy under section 56U.

For the purposes of subsection (5)(a), certifiable work is only to be taken to have deleterious consequences for an entity if the entity is reasonably of the opinion that the certifiable work – will have an unduly onerous effect on the entity's infrastructure or methods of operation or the cost of providing services; or may put at unacceptable risk the health or safety of persons performing work on behalf of the entity – and no condition of the certificate could adequately reduce the onerous effect or the risk.

A notice of refusal under subsection (1)(b) is to set out – the reasons for the refusal; and the applicant's right to appeal to the Appeal Tribunal under section 56TE.