Service Victoria CEO must comply with customer service standards
19 Service Victoria CEO must comply with customer service standards
The Service Victoria CEO must comply with customer service standards when performing—
transferred customer service functions; or
S. 19(ab) inserted by No. 6/2022 s. 17(1)(a).
customer service functions—
under an agreement under Part 2A; or
delegated or authorised under Part 2B or another enactment;
S. 19(ac) inserted by No. 6/2022 s. 17(1)(a).
customer service functions as directed by the Minister under Part 3C;
S. 19(b) amended by No. 6/2022 s. 17(1)(b).
a function that is ancillary to a function described in paragraph (a), (ab) or (ac).
Example to s. 19 repealed by No. 6/2022 s. 17(2).
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This Act’s bill:Explanatory memorandumSecond reading speech
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