Triple Zero Victoria Act 2023

Triple Zero Victoria has the following functions—

to provide timely and effective call taking and dispatch services, including managing times of peak demand;

to provide timely and effective operational communications services to emergency services organisations and related services organisations when the operational communications services are not provided within or by the organisation itself;

to recognise the right of emergency services organisations and related services organisations to—

assess and vary their own operational standards; and

manage their own resources; and

assume direct control of communications in the event of incidents and emergencies;

to perform any other function that is conferred on Triple Zero Victoria by or under this Act or any other Act.

For the purposes of subsection (1)(b), operational communications services includes facilitating communication between emergency services organisations and related services organisations about the following matters—

any incident detected by an emergency services organisation or related services organisation that requires a response;

any event, activity or other matter that requires the attendance of an emergency services organisation or related services organisation;

any data or information that is related to an incident, event, activity or other matter referred to in paragraphs (a) and (b);

any other operational matters.