Energy Coordination (Customer Contracts) Regulations 2004

In this regulation —

This regulation applies to the standard form contract of a retailer if the retailer is the supplier of last resort for a supply area under Part 2A Division 6A of the Act.

Without limiting regulation 14(1), if the last resort supply plan for the supply area makes provision for a last resort supply fee, the standard form contract of the retailer must —

require a transferred customer to pay the last resort supply fee to the retailer;

specify when the last resort supply fee is payable; and

prohibit a transferred customer from terminating the contract if the last resort supply fee has not been paid.

The standard form contract of the retailer must require the retailer to supply gas to a transferred customer for a period of not less than 3 months after the day on which the transfer occurs unless the transferred customer terminates the contract.

The standard form contract of the retailer must not authorise the retailer to terminate the contract because of anything done or omitted to be done by a transferred customer before transfer to the retailer.

A provision for the purposes of subregulation (3)(c) or (4) is to be expressed to apply despite any other provision of the contract.