Remedial action where complaint justified
50 Remedial action where complaint justified
If after investigation the Director decides that unreasonable conduct described in section 25 has occurred the Director must decide what action should be taken to remedy the matter.
Before making a decision under subsection (1), the Director must —
consult the provider; and
if any action that the Director considers ought to be taken to remedy the matter is likely to have an impact on other providers, consult a group of those providers.
Within 14 days after making a decision under subsection (1), the Director must give written notice of the decision to the user and the provider, which must include —
the reasons for the decision; and
where the decision is that unreasonable conduct described in section 25 has occurred, any action that the Director considers ought to be taken to remedy the matter.
Where the provider is a registered provider the Director must give a copy of a notice under subsection (2) to the provider’s registration board.
If asked by the Minister, the Director must give a copy of a notice under subsection (2) to the Minister.
[Section 50 amended: No. 33 of 2010 s. 23.]
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