Person ceasing to be Member, Board to inform about entitlements
224B Person ceasing to be Member, Board to inform about entitlements
When a Member ceases to be a Member other than because the Member has died, the Board is to give to the Member all the information that the Board reasonably believes the Member would reasonably need for the purpose of understanding his or her entitlements.
The information given under subregulation (1) is to include —
the Board’s contact details; and
details of the kind referred to in regulation 223(2)(b), (d) and (e) in respect of the period from the last annual reporting day on which the person was a Member to the day on which the person ceased to be a Member; and
a summary of —
the arrangements that the Board has to deal with inquiries or complaints; and
the operation of the AFCA scheme.
If a Member dies while still a Member, the Board is to give to each person to whom a death benefit is paid a statement setting out —
a summary of —
the arrangements that the Board has to deal with inquiries or complaints; and
the operation of the AFCA scheme;
and
the kind of information that is available on request.
[Regulation 224B inserted: Gazette 29 Jun 2001 p. 3099‑100; amended: Gazette 12 Oct 2018 p. 4064.]
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