25
CurrentPayment methods
Part 4Payment for water services
25 Payment methods
(1)
A licensee must allow a customer to pay a bill by any of the following methods selected by the customer —
(a)
in the case of a residential customer — Centrepay (for those customers who are able to use this facility);
(b)
internet;
(c)
telephone;
(d)
post.
(2)
A licensee must, when offering bill payment method options, inform customers of the fees and charges (if any) associated with each bill payment method offered.
(3)
Nothing in subclause (1) prevents a licensee from providing another bill payment method in addition to those set out in that subclause.
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