Notice of matters that will affect a water supply service
46 Notice of matters that will affect a water supply service
A licensee must give notice of a planned service interruption to each customer that will be affected by the service interruption.
The notice must be given —
not less than 48 hours before the start of the service interruption; or
if it is not reasonably practicable to comply with paragraph (a), at the earliest practicable time before the start of the service interruption.
The notice may be —
sent in the same way as bills are sent under clause 12 (using the same postal or email address) or to the place in respect of which the water supply service is provided; or
given by broadcast on a television or radio station broadcasting to the supply area; or
given by publication in a newspaper circulating in the supply area; or
given by electronic means.
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