48
CurrentLicensee to have 24‑hour information line
Part 6Faults, emergencies and interruptions affecting water services
48 Licensee to have 24‑hour information line
A licensee must provide a 24‑hour information line by means of which, at the cost of a local telephone call (excluding mobile telephones), a customer can —
(a)
notify the licensee of emergencies and faults; and
(b)
get information about the reason for, and the expected duration of, any unplanned service interruption.
Research tools for this sectionSubscription
The statute text is free to read above. View subscription options to unlock the case-law research tools for each provision.