Information about connections
8 Information about connections
A licensee must have written information for customers about connections.
The information must deal with the following —
entitlements under section 73 to the provision of —
water supply services; and
sewerage services;
licensee functions under section 21 concerning the provision of —
water supply services; and
sewerage services;
the regulations that prescribe requirements for the purpose of section 21(2)(c) or (3)(c);
how to apply for a connection;
the things that a customer must do, and the things that must be complied with, before a connection is made;
the fees that apply in relation to connections and when the fees are payable;
the period mentioned in clause 9(2) in which standard supply connections as defined in clause 9(1) are required to be completed.
The information must be publicly available.
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