Clients not to be misinformed
7 Clients not to be misinformed
A relevant health organisation must not engage in misinformation or misrepresentation about—
the products or services the organisation provides, or
the qualifications, training or professional affiliations of the organisation’s employees.
A relevant health organisation must provide truthful information about the qualifications, training or professional affiliations of the organisation’s employees if a client asks for information about the matters.
A relevant health organisation must not make claims, directly or in advertising or promotional material, about the efficacy of treatment or services provided if the claims cannot be substantiated.
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