Youth Justice Regulations 2006

(1) A detainee may make a written complaint to the Superintendent in relation to a matter arising from his or her detention.

(2) The complaint may be lodged with any member of staff.

(3) If a detainee lacks adequate writing skills, the complaint must be written on his or her behalf by a member of staff, accurately recording the nature of the complaint.

(4) A member of staff with whom a complaint is lodged or who writes a complaint on behalf of a detainee must forward the complaint to the

Superintendent without delay.

(5) The

Superintendent must deal with a complaint as soon as practicable.

(5A) If, in the opinion of the Superintendent, the complaint is about a matter that could be the subject of a complaint under the Children's

Commissioner Act 2013, the Superintendent:

(a) may refer the complaint to the Children's Commissioner; or

(b) if the complaint is to be dealt with under these Regulations –must, as soon as practicable, give written notice about the complaint to the

Children's Commissioner.

(6) The

Superintendent may dismiss a complaint without further action if he or she considers the complaint to be trivial.

(7) A detainee must be informed of the outcome of, or action taken in relation to, his or her complaint.