Gaming Machine Act 1991

This section applies if—

a credit of gaming tokens (a displayed win) is registered by a gaming machine by the playing of the gaming machine; or

a gaming system component produces a display (also a displayed win) to indicate, for a gaming machine—

an amount (a prize amount) has been won by the playing of the gaming machine; or

a non-monetary prize (a prize item) has been won by the playing of the gaming machine.

A gaming employee for the licensed premises on which the gaming machine is installed may—

refuse to make a payment, or to allow a payment to be made, to a person for the registered credit; or

refuse to pay the prize amount, or to allow the prize amount to be paid, to a person; or

refuse to award the prize item, or to allow the prize item to be awarded, to a person.

However, the gaming employee may make a payout refusal decision about a displayed win only if the gaming employee is satisfied the registering or production of the displayed win is caused by a gaming system malfunction.

If a gaming employee makes a payout refusal decision about a displayed win, the gaming employee must ensure the gaming machine to which the displayed win relates is not played, except for testing purposes, until the gaming system malfunction is rectified.Maximum penalty—200 penalty units.

A gaming employee may make a payout refusal decision regardless of the reason for the gaming system malfunction.

Subsection (1) applies to a displayed win whether the displayed win is attributable to the obtaining of a winning result, promotions or something else.