Notices and reports about payout refusal decisions
245 Notices and reports about payout refusal decisions
This section applies if a gaming employee makes a payout refusal decision about a displayed win.
As soon as practicable after making the decision, the gaming employee must—
give the person affected by the decision (the affected person) a written notice stating—
that the person may ask for a review of the decision; and
how the request for the review may be made; and
give a report of the decision, in the approved form, to the licensee (the involved licensee) of the licensed premises at which the gaming employee is carrying out gaming duties.
Maximum penalty—40 penalty units.
As soon as practicable after receiving a report under subsection (2), the involved licensee must give a copy of the report to the involved licensed monitoring operator.Maximum penalty—40 penalty units.
However, the involved licensee is not required to give a copy of the report to the involved licensed monitoring operator if the involved licensee overrules the decision of the gaming employee.
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