Complaint about conduct that contravenes this Act
91 Complaint about conduct that contravenes this Act
A person aggrieved by another person’s conduct that the person believes contravenes this Act may make a written or oral complaint to the commissioner about the conduct.
The commissioner may investigate the complaint and, if satisfied this Act has been contravened, may start an offence proceeding or another proceeding under this Act against the other person for the contravention.
The commissioner may require that an oral complaint be put in writing before it is investigated.
The investigation may take place and a proceeding may be started and continued against a person who was an inbound tour operator, registrant or tour guide when the matter of complaint arose even though the person is no longer an inbound tour operator, registrant or tour guide.
For subsection (4), part 9 or 10 applies as if a reference in the part to an inbound tour operator, registrant or tour guide included a reference to a former inbound tour operator, registrant or tour guide mentioned in the subsection and with other necessary changes.
This Act’s bill:Explanatory memorandum
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