27
In forceReport to complainant
Part 3Investigations
27 Report to complainant
(1)
The Ombudsman must inform a complainant of the result of an investigation made on the complaint or report.
(2)
If—
(a)
a complaint or report is investigated; and
(b)
the Ombudsman makes a recommendation under this Act in relation to the subject matter of the complaint or report; and
(c)
the Ombudsman is of the opinion that reasonable steps have not been taken to implement the recommendation within a reasonable time, the Ombudsman must inform the complainant of that opinion and may make any further comments on the matter that appear appropriate in the circumstances.
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