7
CurrentMaking a complaint
Part 2Complaints
7 Making a complaint
Subject to this section, a complaint is to – be made to the Ombudsman; and be in writing; and be signed by the complainant; and disclose the name and address of the complainant; and contain the details of the grievance.
A complaint for and on behalf of a complainant may be made by a person authorised by the complainant.
The Ombudsman may accept a complaint that does not comply with subsection (1).
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