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CurrentFurther information may be required
Part 2Complaints
8 Further information may be required
The Ombudsman may, at any time, require a complainant – to provide further information or documents; or to verify all or any part of the complaint by statutory declaration.
When making a requirement under subsection (1), the Ombudsman must specify a reasonable period of time within which the requirement is to be satisfied.
The Ombudsman may extend the period specified under subsection (2), whether before or after its expiry.
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