reg 16
In forceCustomer service code to specify issue of separate accounts
Part 6Details of Accounts, Meter Readings and Methods of Payment
16 Customer service code to specify issue of separate accounts
A customer service code must specify that a regulated entity must, at the request of a person, issue a separate account for each property in relation to which the person is a customer of the regulated entity.
A customer service code must specify that a regulated entity may, if different parts of a property have separate water meters installed in respect of different customers of the regulated entity, issue a separate account for each of the customers.
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