Preliminary action
6 Preliminary action
In this regulation —
complainant means a person proposing to make a building service complaint or HBWC complaint, as the case requires.
At least 14 days before making a complaint under section 5(1) or (2) of the Act, the complainant must give to the person who will be the respondent written notice that the complainant proposes to make the complaint together with such description as the complainant is reasonably able to give of —
the remedy the complainant proposes to seek; and
the evidence on which the complainant proposes to rely.
A complaint under section 5(1) or (2) of the Act must be accompanied by proof that notice has been given as required under this regulation.
The Building Commissioner may waive or modify the requirement to comply with subregulation (2) or (3) if the Building Commissioner is satisfied that, in the particular circumstances, the complainant has given adequate notice about the proposed complaint.
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