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s 95

Customer may have decision or complaint reviewed

In force
Part 7Electricity ombudsman scheme
Division 3Scheme operation

95 Customer may have decision or complaint reviewed

(1)

A customer may apply to the electricity ombudsman under an approved scheme for a review of a decision or complaint to which the scheme relates.

(2)

Where an application is so made the electricity ombudsman may, in respect of the decision or complaint —

(a)

make any order or determination; or

(b)

give any direction; or

(c)

decline to deal with a matter on any ground,

that is provided for by the scheme.

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