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s 19

Who may complain

In force
Part 3Complaints generally
Division 1Right to complain conferred

19 Who may complain

(1)

A complaint alleging one or more of the matters set out in section 25(1)(a), (b), (c), (d), (e), (f), (g) or (h) may be made to the Director by —

(a)

a user; or

(b)

a user’s representative recognized under section 20; or

(c)

a provider to whom section 22 applies.

(2)

A complaint alleging a matter referred to in section 25(1)(h) may be made to the Director by a carer.

(3)

A complaint alleging 1 or more of the matters set out in section 25(1)(i), (j) or (k) may be made to the Director by any person.

[Section 19 amended: No. 37 of 2004 s. 32; No. 35 of 2022 s. 9.]

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