Request by others for no contact with patient
20 Request by others for no contact with patient
This section applies if a person (the complainant) tells the person in charge of a secure mental health facility that the complainant does not want to be contacted by a stated patient in the facility.
If the person in charge of the facility is satisfied there are good reasons why the patient should not contact the complainant, the person in charge of the facility must—
tell the patient about the complainant’s request; and
take reasonable steps to prevent the patient contacting the complainant.
Example—good reason inappropriate or threatening behaviour towards the complainant
The person in charge of the facility must keep all mail from the patient addressed to the complainant until—
the complainant tells the person in charge that the patient may contact the complainant; or
the patient is discharged from the facility.
Note The name and contact details of the complainant must be recorded in the patient’s health record (see s 22).
If the patient is discharged from the facility, the person in charge of the facility must give the mail to—
if the patient is discharged to a correctional centre—the corrections director-general; or
in any other case—the patient.
Note 1 Correctional centre—see the Corrections Management Act 2007, dictionary.
Note 2 Corrections director-general—see the Mental Health Act 2015, dictionary.
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