Veterinary Practice Act 2018

On receiving a complaint under section 43, the board must, in writing, tell the registered veterinary practitioner—

that a complaint has been made about the veterinary practitioner; and

that the complaint is to be considered by the board; and

what the complaint is about; and

unless section 134 (Nondisclosure of complaints) prevents the disclosure—the name of the person making the complaint; and

that the veterinary practitioner may make written representations in relation to the complaint within a stated period after receiving notice of the complaint.

Note Section 134 prevents the disclosure of information if there is reason to believe the disclosure would put someone’s health or safety at risk, cause someone to receive a lowered standard of service or prejudice the management of the report or its consideration.

The period mentioned in subsection (1) (e) must not be less than 7 days.

Division 5.3 Dealing with complaints

Subdivision 5.3.1 Immediate action