Electricity Industry Act 2004

The regulations may provide for and in relation to —

the terms, conditions and provisions of —

a standard form contract; and

a non‑standard contract,

the right of a small use customer at the customer’s discretion to rescind a contract during a specified period after it is entered into (a cooling‑off period); and

the supply of electricity, and payment for electricity supplied, during a cooling‑off period; and

the format of, and manner of expression to be used in, a contract referred to in paragraph (a); and

the provision of information about contracts by a retail licensee to small use customers.

The regulations may —

require a retail licensee to offer to supply electricity to small use customers under a standard form contract; and

prescribe the circumstances in which the obligation referred to in paragraph (a) arises; and

without limiting section 12, provide that it is a condition of every retail licence and every integrated regional licence that the retail licensee must comply with the obligation referred to in paragraph (a).

The regulations may provide —

for and in relation to the standards of service that a retail licensee is to provide to small use customers in connection with the supply of electricity; and

for the inclusion in contracts referred to in subsection (1)(a) of requirements that the retail licensee comply with any such standard.

The regulations may apply, adopt or incorporate any provision of a code or a standard that is contained in another document, and may do so —

with or without modification; or

as the provision is in force —

at the time when the regulations are made; or

from time to time.